Training Overview
OVERVIEW
This program discusses the principles of effective business writing, including detailed guidelines. Grammar rules, tenses, words that are confusing, etc. are also discussed to better prepare the participants for writing business correspondences.
The speaker shall also share with the participants the common errors he noted in business correspondences. The participants will learn a lot from said errors or mistakes.
Several exercises will be given to the participants to ensure that they apply and remember what will be discussed in the webinar.
OBJECTIVES
This learning session is primarily aimed at improving the business writing skills of the participants, thus enhancing business relationships with customers, creating good and credible impressions and a good image for the company and its people.
OUTLINE
I. Review of Basic English
- Grammar; Parts of Speech
- Subject-Verb Agreement
- Words that are Confusing
- Common Errors (These are common errors in business correspondences as compiled by the resource speaker)
- Redundancy
- Email Etiquette
- Business Letters
- Clause
- Phrase
- Sentence
- Dangling Participles
- Sentence Unity
- Uniformity of Construction
- Parallel Structures
- Paragraph
II. Effective Business Writing
- Characteristics of Business Writing
- How to Start
- Six Planning Steps
- Seven Principles of Effective Writing, Including Guidelines
- Completeness
- Conciseness
- Consideration
- Concreteness
- Clarity
- Courtesy
- Correctness
- Exercises