Event Details
The BPO industry being described and coined as 'one' of the two legs of the Philippine economy connotes the massive contribution of this specific sector to the country's economic development. The industry has been evidently affected and disrupted by the pandemic due to mobility restrictions and demand fluctuations. The strict enforcement of the quarantine and its provisions affect if not impede the normal operations of BPOs. It has been a challenge to everyone; a matter of time and the capability to adapt to change rapidly.
The webinar aims to achieve the following:
- To discuss the current condition of the BPO industry in COVID-19 landscape;
- To understand the challenges of the BPO Sector for 2020;
- To raise awareness of the BPO challenges including working from home, transportation, and testing of employees;
- To learn the different operational models that BPOs utilize that are calibrated for the COVID-19 landscape; and
- To determine how the business community can better support the BPO sector in the COVID-19 landscape.
