In 2023, the Philippine IT-BPM industry experienced growth due to several factors. The United States favored the Philippines as a hub for high-quality IT-BPM services and as a preferred source of talent. Additionally, foreign companies were attracted to the supportive remote and hybrid work policies instituted by the Philippine government, which not only aided companies in adapting to the evolving work environment but also drew in foreign investments.

Presently, the BPO Industry in the Philippines continues to expand, aided by various innovations and support from both public and private sectors.