The COVID-19 pandemic has disrupted global economies and businesses. Human Resources (HR) managers suddenly found themselves at the epicenter of containment, coping, and return-to-normal activities. With organizations now on the cusp of recovery, the role of HR has become even more important. As the world moves towards a new normal, organizations are clearly witnessing the emergence of more flexible work arrangements. Just recently, President Duterte signed into law the Telecommuting Act which encourages companies to adopt various forms of telecommuting. At the start, very few companies implemented their own telecommuting practices. Then, the government imposed a total lockdown in Luzon starting on March 15, 2020. After a few months, several companies started to adopt the Work-From-Home arrangement so that they could operate again, subject to strict health protocols.
At the height of the lockdown, the Department of Trade and Industry (DTI) and the Department of Labor and Employment (DOLE) wanted to understand how companies are coping during these difficult times. For its part, the DOLE – Institute of Labor Studies (DOLE-ILS) made a quick survey at the height of the lockdown to determine the extent to which the enterprises were implementing telecommuting and WFH arrangements.