Effective Business Writing and Communication Skills Training

Event Details

The AmCham Center for Training and Development (ACTDev) will be having a two-day eLearning entitled, "Effective Business Writing and Communication Skills Training (2nd Run)" on March 11 and 12, 2021 (Thursday and Friday) from 8:30 AM to 4:00 PM, eLearning via Zoom.

At the end of the two-day training program, the participants will be able to:

learn the fundamentals of business communication;
elevate their written communication skills; and
write effective business letters, emails, reports, memos, social media correspondence, and other written letters to achieve positive results and feedback.

Course Outline:

Part 1 : REVIEW OF ENGLISH GRAMMAR

Writing Effectively; Functions of Business Writing
Grammar; Parts of Speech
Subject – Verb Agreement
Tenses of Verb
Words Often Confused
Common Errors: A Compilation of Common Errors Found in Business Letters, Reports, Memos, etc.
Proofreading

Part 2 : THE FUNDAMENTALS

The Seven C's – Clear, Concise, Correct, Complete, Concrete, Convincing, and Courteous
Email Etiquette / Guidelines
Business Letters
Rules on Numbers as Figures or Words
American English vs. British English
Phrase, Clause, Sentence
Paragraph

Part 3 : TYPES OF BUSINESS LETTERS

Sales
Order
Memos
Agenda
Minutes of the Meeting
Letter of Information and Cover Letters
Acknowledgement
Announcement and Invitation Letters
Complaint, Recommendation and Refusal Letters
Email and other Social Media Correspondence

Part 4 : EFFECTIVE BUSINESS WRITING

Characteristics of Business Writing
How to Start
Planning Steps
Exercises / Application of learnings based on common circumstances and scenarios at work

Learning Strategies:

Discussion; Lecture; Exercises / Application
Tests will be given after each part / module
Final output will be an application / synthesis of the workshop

Members

Use this ticket if your company is a member of AmCham Philippines.

Standard Price: ₱6,000 + 10% | $138
-For online payments through credit card or Paypal, with an additional tariff due to service charge. Ensures a quick entrance to the event.

Standard Price₱6,000

Standard Price$138

Non-Members

For non-member company of AmCham.

Standard Price: ₱7,000 + 10% | $161
-For online payments through credit card or Paypal, with an additional tariff due to service charge. Ensures a quick entrance to the event.

Standard Price₱7,000

Standard Price$161

Trainer

Stephen Banares

Consultant at HR Solutions & Business Management, Inc.

Mr. Stephen I. Banares, or SIB for short, started his career in Security Bank Corporation where he rose from the ranks. He was with the Bank for more than 20 years. His last position was Senior Assistant Vice President – Head of Systems Division. Before this, he held positions in the different departments of the bank such as Branch Controllership, Audit, and Branch Banking.

He is a product of Security Bank’s Executive Training Program where he attended classroom and on-the-job training and seminars on several aspects of banking, leadership, management, and other soft skills. He was also one of the Bank’s certified trainers.

In 2003, Banares joined Informatics Philippines, master franchisor of Informatics Education LTD based in Singapore. He was the Vice President / Chief Operating Officer at the time of his resignation in December 2013. He later joined Philippine Bank of Communications as Vice President / Head of Process Management Group from August 2016 to October 2017.

He has been conducting trainings / seminars for banks and other corporate clients. These clients include Bankers Institute of the Philippines (BAIPHIL), EastWest Bank, ING Bank, Philippine Bank of Communications, Bank of Makati, UCPB Savings Bank, LBP Service Corp., Rural Bankers Ass’n. of the Philippines (RBAP), and Suzuki Phils., among others.

Presently, he is the Chairman of the Board of a progressive rural bank in North Luzon. He is also a Consultant at HR Management & Business Solutions, Inc. (HRMBSI) where he conducts seminars for its clients. He was also a part-time College Instructor at Informatics International College Eastwood Campus and Southville International School and Colleges where he handled accounting subjects.

He is the co-author of three books: 1) Easy Leadership Tips, 2) Easy Selling Tips, and 3) Accounting, Financial Management and Credit Granting Made Easy.

Banares graduated Magna Cum Laude from University of Negros Occidental – Recoletos (UNO-R) in Bacolod City with a degree in Accountancy. He was awarded Distinguished Alumnus for Banking and Education in 2015. He also earned MBA units from University of St. La Salle in Bacolod City where he was a Dean’s Lister. He continued his MBA at Ateneo de Manila University in Makati. He is a Certified Public Accountant (CPA).

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