This course teaches coaches the essential skills needed to conduct coaching conversations that help performers grow. The focus is on helping performers based on what they most need. It's a service-oriented approach that emphasizes deep listening and encourages the performer to own and pull the coaching conversation forward. The first 3-hour session focuses on gaining an overview of what is really coaching, what is the coaching model based on ATD (Association for Talent Development), and what are the roles of the coach and the performer (the coachee). It includes an assessment of one's own coaching skills. The session includes plenary facilitated discussions, coaching skills assessment tool, breakout exercises and action planning.