Training Overview
As a business professional, communicating with others and getting across your ideas is essential. Your ability to craft and convey clear and concise messages will also reveal your level of expertise and professionalism to people you work with. In reality, your path to promotion may eventually depend on how well you can:
- present new ideas to your manager or at headquarters;
- describe how your product can meet the needs of your customers;
- solve complex problems quickly with partners or suppliers.
In this workshop, participants who need to collaborate in remote and hybrid environments gain practical tips to identify their point, strengthen it and deliver it...
Briefly โ to say it in fewer words
Clearly โ to get their point across easily
Logically โ to explain their position well.
OUTLINE:
Module I: The Building Blocks of Getting to the Point in Communications
- Recognizing your communication style and that of others to convey tailored messages;
- Bridging communication gaps with foreign managers by applying basic cross-cultural awareness;
- Sorting out your ideas and developing your key point (s) appropriately;
- Adapting your messages and communication practices for remote and hybrid working environments; ๏ง Supporting your statements or conclusions with arguments, direct wording or data;
- Using (and avoiding) key words, expressions and formulas in English for clearer messages.
Module II: Getting to the Point in Written Communications
- Understanding the need to give more context to your messages within asynchronous collaboration; ๏ง Identifying the proper structure and sequence of paragraphs in your written texts;
- Mapping your messages using a simple method to enhance your logical flow and continuity in ideas; ๏ง Applying simple tips to improve your writing style, to shorten and refine your messages;
- Writing more effective emails messages:
- By applying proper etiquette, level of formality, overall structure, etc.;
- For prompting your recipients to reply faster or take desired action.
Module III: Getting to the Point in Verbal and non-Verbal Communications
- Giving precise and short answers, and asking clear questions to get the information you need;
- Improving active listening skills to encourage freer communication with others;
- Fine-tuning your body language to accentuate your message, including during video-conferencing calls.
