Joy A. VillacortaVice President, Benefits Administration Division, Concurrent Acting Head, International Operations Group at Social Security System (SSS)
Benefits Administration
• Responsible for providing overall direction, management, and control of programs and activities involving product
innovation, project management, policy development/enhancement, process improvements, and monitoring of implementation by SSS branches/concerned units to achieve established objectives and targets in relation to the administration of SSS short-term and long-term benefits.
International Operations
• Responsible for ensuring the social security protection of overseas Filipinos through the forging of bilateral social security agreements (SSAs) with host countries to allow portability arrangements for permanent-type Filipino migrants and the development/enhancement and implementation of OFW coverage programs, especially for temporary-type/contract-based OFWs who are not covered by their host countries’ social security schemes, and delivery of member assistance services at SSS Foreign Representative Offices (FROs) and OFW Contact Service Section (CSS).