Introduction to Lean Management in the New Normal Workshop

Training Overview

Lean aims to remove all wasteful activity from all processes, increasing the value your company generates to your customers and at the same time maximizing efficiency.

It is based on the philosophy of defining value from the customer's perspective, and continuously improving the way the value is delivered, by eliminating or minimizing the use of resources that is wasteful, or not essential to the goal. Lean is centered on DOING MORE WITH LESS WHILE DOING IT BETTER. This is done by empowering every member of the organization and leveraging on the full potentials of the people so they can make the greatest possible contribution.

This webinar will provide a clear understanding of Lean and its focus on eliminating defects or service errors through process improvement IN THE NEW NORMAL.

By the end of this course, the participants will be able to:

Understand Lean, the Lean principles and how to put them into practice;
Have a sound understanding of the general history of Lean & continuous improvement;
Identify wastes in the process;
Gain a comprehensive understanding of reviewing processes and identifying problems, finding and eliminating waste, and improving workflow and reducing service errors;
Understand the customer, the voice of the customer and the stakeholders.
Have extensive knowledge of Lean problem-solving and decision making using a systematic approach and complemented with Critical Thinking and Innovation; and
Have an up-to-date understanding of the Lean tools, techniques, metrics and improvement methodologies and can BOUNCE FORWARD as they apply these tools immediately after attending the course.

This webinar will be facilitated by a Six Sigma Master Black Belt with hands-on experience on Lean Management. There will be activities, assignment s and reasing materials will be provided.

Course Contents

UNDERSTANDING LEAN IN THE NEW NORMAL

MODULE 1: OVERVIEW OF LEAN

History of Lean
Main roles in Lean
Principles of Lean

MODULE 2: UNDERSTANDING WASTE

Lean Waste in the New Normal
Understanding Categories of Waste - DOWNTIME
Enemies of Lean – MUDA, MURA, MURI

MODULE 3: THE CUSTOMER

Voice of the Customer
Understanding Value and Value Stream Maps
Cost of Quality
Value adding & Non-value adding activities

THE OPPORTUNITIES

MODULE 4: UNDERSTANDING THE PROBLEM

What is a Problem and Opportunities for Growth
Symptoms and Root cause
Critical Thinking and Innovation

MODULE 5: UNDERSTANDING THE PROCESS

Process Mapping
Kaizen to Improve the value creation process in my Industry
Current State and desired state

THE LEAN APPROACH

MODULE 6: SYSTEMATIC APPROACH

Deming's PDCA
The DMAIC and A3 Process
The lean tools in Problem Solving and Improvement Tools
A3 Project

MODULE 7: PREPARING THE WORKPLACE IN THE NEW NORMAL

5S + 2
Electronic 5S – data management
Decluttering – The Marie Kondo way
Visual Management

PUT INTO ACTION – BOUNCE FORWARD

MODULE 8: IMPROVING THE DAILY WORK

Lean Management Tools
Standard Work
Huddle Meetings

MODULE 9: SUSTAIN

Visual Management – Performance Boards
Challenges and Barriers with Lean Management
Bounce back using Lean Management
A3 Project preparation

Members

Use this ticket if your company is a member of AmCham Philippines.

Standard Price: ₱5,000 + 10% | $114
-For online payments through credit card or Paypal, with an additional tariff due to service charge.

Standard Price₱5,000

Standard Price$114

Non-Members

For non-member company of AmCham.

Standard Price: ₱6,000 + 10% | $138
-For online payments through credit card or Paypal, with an additional tariff due to service charge.

Standard Price₱6,000

Standard Price$138

Speaker

Engr. Rose C. Pangan, MBA

Senior Associate Consultant/Trainer

A seasoned business leader with thirty-five (35) solid years of experience in the Manufacturing Industry, Rose Pangan, was responsible in turning around the manufacturing business performance of the plant that she managed.

Prior to becoming a certified Trainer/Consultant, Rose spent twenty-one years of her career as a member of the Senior Management Team of James Hardie Philippines where she served as Plant Director in the last five (5) years of her stint with the company.

Rose is well-known for bringing and institutionalizing quality, environment safety and health, continuous improvement, and a learning culture. She took pride in placing the plant that she managed as the most admired manufacturing plant, operationally, for successive years, improving its performance year-on-year. She is also known for her people leadership skills as shown by the manufacturing employees’ level of engagement and productivity. A Quality and Continuous Improvement expert, her technical knowledge of the manufacturing process was optimized through her active involvement in Quality, Process Engineering, Environment Safety and Health, Product Development, and Lean Manufacturing.

Prior to becoming a certified Trainer/Consultant, Rose spent twenty-one years of her career as a member of the Senior Management Team of James Hardie Philippines where she served as Plant Director in the last five (5) years of her stint with the company.

Rose is well-known for bringing and institutionalizing quality, environment safety and health, continuous improvement, and a learning culture. She took pride in placing the plant that she managed as the most admired manufacturing plant, operationally, for successive years, improving its performance year-on-year. She is also known for her people leadership skills as shown by the manufacturing employees' level of engagement and productivity. A Quality and Continuous Improvement expert, her technical knowledge of the manufacturing process was optimized through her active involvement in Quality, Process Engineering, Environment Safety and Health, Product Development, and Lean Manufacturing.

Among her various certifications are the following:

Lean Certified and a Lean practitioner for 5 years
Lean Six Sigma Black Belt Certified
ISO 9001:2015 Certified Lead Auditor – CQI IRCA
Certified
Trainer
Project Management
Coaching and Mentoring
Critical Thinking, Creative Thinking and Innovation
Trained on TRIZ (Theory of Inventive Problem-Solving)
Safety Officer Level 2 – Trained in BOSH, COSH and Training of Trainers (ToT) for Environment Health and Safety, Air Safety and Pollution Control
Trained on HACCP, Food Safety and cGMP
Entrepreneur

Her current professional memberships/affiliations include the following:

Member of Philippine Society for Quality (PSQ)
Member of Philippine Advocates for Consultants and Trainers (PACT)
Senior Associate Trainer/Consultant of South East Asia Speakers and Trainers Bureau, Inc.
Senior Business Partner of i-LEAP Management and Consultancy Services, Inc.

Rose is a licensed Chemical Engineer and an alumnus of the University of Sto. Tomas. She completed her Master's degree in Business Administration (MBA) with honors at the Metro Manila College.

AmCham Philippines

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