As business professionals, employees are responsible for making sure that the ideas they communicate through emails come across the way they intend. One's ability to craft and convey clear and concise messages with impact will reveal one's level of expertise and professionalism. This course is intended for those who are ready to take their email writing skills to the next level. Through a wide range of in-depth practical tips, participants will learn how to convey complex ideas to local and international readers, while "getting to the point" in a professional style.

Training Objectives

• To explain ideas to local managers or at your overseas headquarters;
• To describe how your product can meet the needs of your local or foreign customers;
• To solve complex problems quickly with your overseas or local partners and suppliers.

Topics

I. Get your emails noticed and get quick replies from any reader

II. Attain the desired outcome of your emails by staying focused on the next steps

III. Organize the text of your emails to match the different reasoning methods of readers

IV. Be understood by tailoring your emails to the communication style of international readers

V. Shorten your emails while delivering your full intended message

VI. Use simple methods to map your messages and bring out key elements

VII. Improve your emails' writing style and level of professionalism

VIII. Add value for your readers for them to take your desired action

IX. Write your email opening and closing lines and sign-offs suitably for different readers

X. Write more persuasive emails